User Experience Product Designer $100,000 - $140,000,

About VEG:

Founded in 2014, VEG was created with the mission of improving emergency care for pets and their families. With 24/7/365 hospitals nationwide, VEG has redefined the emergency care experience, focusing on both the needs of pets and pet parents, as well as the people who work to care for them. The company is proud to be a 2025 certified Great Place to Work®, and its success is built on a culture of support, empowerment, and growth for both pets and employees (VEGgies). From building technology to streamline operations to creating a welcoming work environment, VEG’s headquarters team ensures the entire organization runs smoothly, so hospitals can provide the best possible care.

The Job:

We are looking for a passionate and self-motivated User Experience / User Interface Product Designer to join our team. This role is all about creating thoughtful, user-friendly solutions that make a real difference for the people who rely on our in-house applications. As a key member of our team, you’ll collaborate with engineers, stakeholders, and end users to improve and enhance our applications. You’ll be responsible for leading user research, designing mockups and prototypes, and ensuring that the final product delivers an exceptional user experience.

What You’ll Do:

• User Research:
  • Lead user research, including interviews and focus groups, to understand user needs and gather insights.
  • Observe users in their environment to identify pain points and areas for improvement.
• Mockups and Prototyping:
  • Create low-to-high fidelity mockups to communicate design ideas.
  • Develop prototypes to showcase proposed design solutions.
  • Coordinate and lead user testing sessions with hospital employees to validate and refine designs.
• Define Solution and Implementation:
  • Lead implementation kick-off meetings to ensure all stakeholders, developers, and testers understand and are aligned with the design goals.
  • Provide clear, written guidance to software engineers to ensure the expected behavior and UI design are properly implemented.
• In-App Guidance:
  • Identify areas within the application where in-app guidance can improve the user experience.
  • Develop guide flows and content to support users as they interact with the application.

What You Need:

• 3-5 years of experience in UX/UI product design, specifically for browser-based applications.
• A creative, detail-oriented mindset with strong problem-solving skills.
• Strong communication skills, with experience presenting research findings and design solutions.
• Familiarity with design systems and an emphasis on efficiency in the design process.
• Proficiency with design tools such as Figma, Adobe Creative Suite, GitHub, Vimeo, Pendo, and Productboard.

How We Invest in You:

• Competitive compensation: Base salary of $100,000 - $140,000, plus bonuses and benefits.
• Health and wellness benefits: Comprehensive health coverage, free therapy or counseling, and parental leave (up to 10 weeks at 100% salary).
• Unlimited PTO: Use for vacation, sick days, or however you need it.
• Generous referral rewards: Bring in great people, and we'll reward you for it.
• Work perks: Casual office attire, ability to bring your pet to work, free lunches twice a week, food in the fridge, and company swag.
• Tech support: Company laptop and monthly cell phone reimbursement.

Diversity, Equity, and Inclusion (DEI):At VEG, diversity is a strength that fuels innovation and compassion. We are committed to building a culture where everyone feels valued, respected, and empowered to bring their authentic selves to work. We believe that a diverse team is essential to achieving our mission—helping pets and their families when they need it most. By joining VEG, you’ll contribute to a work environment that reflects the communities we serve and ensures equitable opportunities for growth.

If you’re a problem solver with a passion for designing meaningful experiences that can make a difference, we’d love to have you on our team!

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